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Terms and Conditions

Last updated on Nov 2nd, 2025

For the purpose of these Terms and Conditions, the term "we", "us", "our" used anywhere on this page shall mean ASHISH KUMAR SRIVASTAVA, whose registered/operational office is Kailash Puri Colony, Gonda, Uttar Pradesh, 271001.
The terms "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase or use services from us through ServiceBuddy.

Your use of the ServiceBuddy website, mobile application, and/or purchase or subscription from us are governed by the following Terms and Conditions:

  1. The content of the pages of this website is subject to change without notice.

  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on ServiceBuddy for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  3. Your use of any information or materials on our website, app, and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through ServiceBuddy meet your specific requirements.

  4. Our website and app contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.

  5. All trademarks reproduced on ServiceBuddy which are not the property of, or licensed to, the operator are acknowledged on the website.

  6. Unauthorized use of any information or content provided by ServiceBuddy shall give rise to a claim for damages and/or be a criminal offense.

  7. From time to time, our website or app may also include links to other websites. These links are provided for your convenience to provide further information.

  8. You may not create a link to ServiceBuddy from another website or document without ASHISH KUMAR SRIVASTAVA’s prior written consent.

  9. Any dispute arising out of the use of our website/app and/or purchase with us and/or any engagement with ServiceBuddy is subject to the laws of India.

  10. We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed upon by us with our acquiring bank from time to time.


Disclaimer:
The above content is created at ASHISH KUMAR SRIVASTAVA’s sole discretion for ServiceBuddy. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to the merchant’s non-adherence to it.

 

  • Contact Information

    Last Updated: November 2nd, 2025

    You may contact us using the details below:

    Merchant Legal Entity Name: ASHISH KUMAR SRIVASTAVA
    Registered Address: Kailash Puri Colony, Gonda, Uttar Pradesh – 271001
    Operational Address: Kailash Puri Colony, Gonda, Uttar Pradesh – 271001
    Telephone Number: +91 0526245112
    Email ID: mycare@servicebuddy.world


    Disclaimer

    The above content is created at ASHISH KUMAR SRIVASTAVA’s sole discretion for the product ServiceBuddy.
    Razorpay shall not be liable for any content provided here and shall not be responsible for any claims or liabilities that may arise due to the merchant’s non-adherence to applicable terms, policies, or laws.

  • Users can access On-Demand Services through our website. We act as an intermediary, connecting service providers with users, rather than directly providing the services ourselves.

  • All services must be paid for via our platform. By processing payments, you accept the terms and conditions of any third-party payment processors we use.
  • Service fees are set by the service providers and may vary. We are not responsible for any disputes related to payments or the quality of services provided.

  • Users are accountable for their interactions with service providers. We do not support or guarantee the quality of services provided by these providers.
  • Users commit to treating service providers with respect and using our platform exclusively for legal purposes.
  • Our website, along with its content, trademarks, and logos, is protected by intellectual property laws. Users are not allowed to use our intellectual property without proper authorization.

Privacy Policy

Last Updated: November 2nd, 2025

This Privacy Policy explains how ASHISH KUMAR SRIVASTAVA (“we”, “our”, “us”) collects, uses, and protects any information that you provide when you visit our website or use our product ServiceBuddy.

We are committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time. Please check this page periodically to ensure that you are aware of any changes.


Information We Collect

We may collect the following details:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences, and interests

  • Other relevant information related to surveys, offers, or service requests


How We Use the Information

We collect this information to understand your needs and provide you with a better experience, including for the following purposes:

  • Maintaining internal records

  • Improving our products and services

  • Sending promotional emails about new services, special offers, or updates relevant to you

  • Contacting you for feedback or market research via email, phone, or other channels

  • Customizing the website and app experience according to your interests

We are committed to ensuring that your data is secure and have implemented appropriate physical, electronic, and managerial measures to safeguard it.


Cookies

Cookies help us analyze website traffic and improve user experience.

  • We use traffic log cookies to identify which pages are visited most often.

  • Cookies do not give us access to your computer or any personal information beyond what you choose to share.

  • You can choose to accept or decline cookies in your browser settings. However, declining cookies may limit certain features of the website.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling out a form, look for an option to opt out of direct marketing communications.

  • If you have previously agreed to receive marketing, you can change your preference anytime by contacting us.

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.
We may send promotional information about trusted third-party offers if you have opted to receive such communications.

If you believe any information we hold about you is incorrect or incomplete, please contact us at the details below. We will promptly correct any errors.


Contact Information

Merchant Name: ASHISH KUMAR SRIVASTAVA
Product/Service: ServiceBuddy
Address: Kailash Puri Colony, Gonda, Uttar Pradesh – 271001
Email: mycare@servicebuddy.world
Phone: +91 0526245112


Disclaimer

The above content is created at ASHISH KUMAR SRIVASTAVA’s sole discretion for the product ServiceBuddy.
Razorpay shall not be liable for any content provided here and shall not be responsible for any claims or liabilities that may arise due to the merchant’s non-adherence to this Privacy Policy or applicable laws.

  • Our services may not always be available, accurate, or reliable, and we disclaim all liability for any damages or losses you may incur as a result of depending on them.
  • The laws of Gonda apply to these terms and conditions. Any disagreements arising out of these terms and conditions will be settled in Services' courts.
  • If you utilize our services and suffer any direct, indirect, incidental, special, or consequential damages, we will not be held responsible.
  • You agree to protect and indemnify us from any claims, losses, damages, liabilities, or expenses resulting from your use of our services or any violation of these terms and conditions.

  • Our Privacy Policy might get updated periodically. If we do, we will inform you by updating the Privacy Policy on this page.
  • We will bring it to your knowledge via email or clear notice on our website before any changes to this Privacy Policy take effect. Remember to check this Privacy Policy from time to time for updates. Changes are effective when posted here.

Last updated on Nov 2nd, 2025

You may contact us using the information below:

Merchant Legal Entity Name: ASHISH KUMAR SRIVASTAVA
Registered Address: Kailash Puri Colony, Gonda, Uttar Pradesh, 271001
Operational Address: Kailash Puri Colony, Gonda, Uttar Pradesh, 271001
Telephone No: +91 5262 45112
E-Mail ID: mycare@servicebuddy.world

Disclaimer:
The above content is created at ASHISH KUMAR SRIVASTAVA’s sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to the merchant’s non-adherence to it.

Cancellation and Refund Policy

Last updated on Nov 2nd, 2025

Service Buddy (operated by ASHISH KUMAR SRIVASTAVA) believes in helping its customers as far as possible and has therefore adopted a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 1–2 days of placing the order. However, the cancellation request may not be entertained if the orders have already been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • Perishable items such as flowers, eatables, etc., are not eligible for cancellation. However, a refund or replacement may be made if the customer establishes that the quality of the product delivered is not satisfactory.

  • In case of receipt of damaged or defective items, please report the same to our Customer Service team within 1–2 days of receipt. The request will be entertained once the merchant has verified the issue at their end.

  • If you feel that the product received is not as shown on the site or not as per your expectations, please bring it to the notice of our customer service team within 1–2 days of receiving the product. The team will review your complaint and take an appropriate decision.

  • For products that come with a manufacturer’s warranty, please contact the manufacturer directly for warranty-related issues.

  • In case of approved refunds, it may take 16–30 days for the refund to be processed to the end customer.


Contact Information:
Business Name: Service Buddy
Legal Entity Name: ASHISH KUMAR SRIVASTAVA
Registered/Operational Address: Kailash Puri Colony, Gonda, Uttar Pradesh, 271001
Telephone No: +91 5262 45112
E-Mail ID: mycare@servicebuddy.world


Disclaimer:
The above content is created at Service Buddy (operated by ASHISH KUMAR SRIVASTAVA)’s sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims or liabilities arising due to the merchant’s non-adherence to it.